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Super Visa Consultant in Surrey, BC

For many families in Surrey, having parents and grandparents nearby is at the heart of home life. They help raise the children, share festivals and family meals, and keep the family close. But ordinary visitor visas usually allow only short stays, and the Parents and Grandparents Program for PR has very limited spots.

The Super Visa gives families another way. It lets parents and grandparents of Canadian citizens and permanent residents stay in Canada for up to five years at a time, without leaving to renew their status. Even so, many Super Visa applications are refused because of income documents, insurance problems, or doubts about the parents’ plans.

At Captain Consultants Ltd., we help families in Surrey prepare strong, complete Super Visa applications. Our licensed Regulated Canadian Immigration Consultant (RCIC) checks your eligibility, reviews your income and insurance, and helps you present your family’s situation clearly.

Why Super Visa Applications Get Refused

These are the problems we see most often with families in Surrey, Delta, and the Lower Mainland:

  • Income that doesn’t meet the minimum: The host must meet the Low Income Cut-Off (LICO) for their family size, and the numbers must be calculated correctly.
  • Wrong or incomplete insurance: The medical insurance must meet strict rules, and a simple quote isn’t enough.
  • Weak invitation letter: The letter must include the host’s promise of financial support and clear details about the family.
  • Doubts about the parents’ ties to home: Officers need to believe the parents will leave Canada at the end of their stay.
  • Past visitor visa refusals: These don’t stop a Super Visa, but they must be disclosed and handled carefully.
  • Missing medical exam: An immigration medical exam is required.
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How Captain Consultants Ltd. Helps

  • Eligibility review: We confirm that the host and the parents or grandparents meet the Super Visa rules.
  • Income calculation: We work out your family size and LICO requirement and check which income option works best for you.
  • Insurance review: We check that your policy meets IRCC’s rules before you submit.
  • Invitation letter support: We help you prepare a clear, complete letter of invitation and financial support.
  • Ties to home country: We help show the parents’ property, family, pensions, and other reasons to return home.
  • Document checklist: You get a personal checklist for both the host and the parents.
  • Application preparation: We prepare the forms carefully and check every detail.
  • Refusal review: If your parents were refused before, we find out why and help you reapply with a stronger file.

Our Super Visa Services

New Super Visa Applications

For parents and grandparents applying from outside Canada. We help you build a complete file from start to finish.

Super Visa Reapplications After Refusal

We review the refusal letter and, where possible, the officer’s notes, and help you fix the problems before applying again.

Extensions for Parents Already in Canada

Parents on a Super Visa who want to stay longer can apply to extend their stay. We help them apply on time.

Super Visa or Visitor Visa: Choosing the Right Option

Not every family needs a Super Visa. For shorter visits, a regular visitor visa may be simpler. We help you choose.

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Advice on the Parents and Grandparents Program

If you’re also hoping to sponsor your parents for PR, we explain how the PGP works and how a Super Visa can bridge the gap.

Good News: Income Rules Are More Flexible in 2026

Since March 31, 2026, IRCC has made it easier for some families to meet the income requirement:

  • Two-year option: Hosts can now use their income from either of the two most recent tax years, which helps if your income dropped last year because of parental leave or a job change.
  • Parents’ income can help: In some cases, a visiting parent’s or grandparent’s own income, such as a pension or rental income, can now count towards part of the requirement.

These changes may help families who were refused before. We’ll check whether you qualify.

Super Visa Requirements

A Qualifying Host

The host must be the child or grandchild of the applicant, at least 18, and a Canadian citizen or permanent resident.

Minimum Income

The host, with their spouse if applicable, must meet the LICO for their total family size, including the visiting parents.

Letter of Invitation

A signed letter from the host promising financial support for the whole visit, with details of the household.

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Medical Insurance

A policy from a Canadian insurer or an approved foreign insurer, with at least $100,000 in emergency coverage, valid for at least one year from the date of entry, and paid in full or in instalments with a deposit.

Immigration Medical Exam

Parents and grandparents must complete a medical exam with an approved panel physician.

Genuine Temporary Visit

Parents must show they’ll leave Canada at the end of their authorized stay.

Our Super Visa Process

Step 1: Family Consultation

Meet us at our Surrey office or by phone or video. We’ll talk about your family and your plans.

Step 2: Eligibility and Income Check

Our RCIC reviews the host’s income, family size, and the parents’ background.

Step 3: Documents and Insurance

We give you a clear checklist and review your insurance policy and income documents.

Step 4: Application Preparation

We prepare the forms, invitation letter, and supporting documents carefully.

Step 5: Submission and Follow-Up

We track the application, help with medicals and biometrics, and respond to IRCC requests.

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Why Choose Captain Consultants Ltd.?

Local Surrey Office

We’re based in Surrey and understand the importance of family in our community. We serve families in Newton, Fleetwood, Whalley, Cloverdale, Delta, Langley, and Abbotsford.

Licensed RCIC Credentials

Our consultant is a Regulated Canadian Immigration Consultant licensed by the College of Immigration and Citizenship Consultants (CICC). You can check our licence on the CICC public register.

Tailored File Reviews

Every family is different. We build your file around your own income, household, and the parents’ situation.

Up-to-Date on the New Income Rules

We know the 2026 changes and check whether they can help your family qualify.

Frequently Asked Questions

What's the difference between a Super Visa and a visitor visa?

A regular visitor visa usually allows stays of up to six months at a time. A Super Visa lets parents and grandparents stay for up to five years per entry. The Super Visa has stricter requirements, such as minimum income and medical insurance.

Up to five years at a time. They can also apply to extend their stay while in Canada. The visa itself can be valid for up to 10 years, with multiple entries.

You must meet the Low Income Cut-Off (LICO) for your total family size, including your visiting parents or grandparents. The amounts are updated each year, and since March 2026 some families can use more flexible income options.

Since March 31, 2026, in some cases, yes. A visiting parent’s or grandparent’s income can now help cover part of the requirement, as long as the host meets most of it on their own.

No. The Super Visa is a visitor visa and doesn’t allow work in Canada.

No. Super Visa holders aren’t covered by BC’s Medical Services Plan. That’s why private medical insurance is required.

No. Only parents and grandparents, and their spouses or common-law partners, can apply. Dependent children of parents can’t be included.

It depends on the country your parents apply from. Check the IRCC website for current processing times.

Not directly. For PR, you’d need to sponsor your parents through the Parents and Grandparents Program when intake is open. The Super Visa lets them spend long periods with you in the meantime. 

Book a Consultation With a Super Visa Consultant in Surrey

Bringing your parents and grandparents closer is worth doing right. Let Captain Consultants Ltd. help you prepare a clear, complete Super Visa application and give your family the best chance to be together.

Call us today at 778-633-3111 or book your consultation online. We help families in Surrey, Delta, Langley, Abbotsford, Burnaby, Richmond, and Vancouver.

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